Shipping policy

Shipping Policy

Effective Date: 9-1-24

Thank you for shopping with Team Just Us LLC! We are committed to delivering your order with the utmost care and efficiency. Please review our shipping policy below.

Shipping Destinations

• We only ship orders within the United States, including Alaska and Hawaii. Currently, we do not offer international shipping or ship to U.S. territories or P.O. Boxes.

Processing Time

• Orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order. 

Shipping Rates and Estimates

• Shipping charges for your order will be calculated and displayed at checkout based on your chosen shipping method and delivery address.
  

Delivery Timeframes

• Standard shipping typically takes 5-10 business days after your order has been processed.
  

Please note that these delivery estimates do not include the order processing time.

Shipping Confirmation & Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email. This email will include a tracking number you can use to track your order. Please allow 24-72 hours, depending on weekends and holidays, for the tracking information to become available.

Shipping Restrictions

• We only ship to physical addresses within the United States.
  

Lost or Damaged Packages

• If your order arrives damaged or is lost during shipping, please get in touch with us immediately at justknateshop@gmail.com with your order number and a description of the issue. We will work with you to resolve the issue.

Contact Us

For any questions about our shipping policy, please contact us at justknateshop@gmail.com or (775) 285 7112.